Bordax Retail Services

THE CRITICAL LINK IN YOUR SUPPLY CHAIN

THE LEADER IN RETAIL SERVICES

Bordax Retail Services is the Premium General Merchandise Services Provider. We make it our mission to provide our customers with service that exceeds expectations, is value-added and sustainable.

Bordax was established in 2003 as a coastal service. The Gauteng division of was established in 2009 in order to offer our client base access to a national service. As a company, we are able to offer our clients exceptional service due to the following factors: Owner Managed, General Merchandise Specialists , with our main focus being the Paint & Hardware, Stationery, Kitchenware and Garden/Pool departments.

The success of Bordax as a service provider is based on:

Our National Service Structure, with Regional Expertise.

We have branches in all major centres.

Each channel is serviced by dedicated supervisors and teams.

Experienced, Focused Management Team

Our National Feedback Centre.

We are BEE Verified.

All supervision staff utilise The Dax Report App.

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WE ARE ALL ABOUT

At Bordax we pride ourselves in outstanding service delivery, flexibility, systems and processes that are seamless and a national footprint that allows for simplicity in execution.

SERVICE DELIVERY

We make it our mission to provide our customers with service that exceeds expectation, is value added
and sustainable.

FLEXIBILITY

We can tailor solutions to specific service requirements.

TECHNOLOGY

DAX is our inhouse designed CRM solution that provides Dashboard functionality with regards to call compliance , store reporting and task execution.

SYSTEMS

We have developed and implemented systems and processes that assist us in managing all the key aspects of our operations.

NATIONAL FOOTPRINT

One point of contact and payment.

SERVICING QUALITY BRANDS & CHAINS

Bordax is the Premium General Merchandise Service Provider in South Africa servicing national and globally recognized Brands in the RSA chain store environment. We are able to offer unique solutions based on national coverage with regional expertise.